Tag: sales
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Integrated e-commerce
Shouldn’t we tell the accountant when we make sales? I was speaking to the management team of a local business that has a jumble of solutions that form its business information system. A key component of that system is the web store or e-commerce solution. It has great flexibility, showcases the company’s products nicely and…
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Do Your Marketing, Sales & Customer Service Teams Get Along?
If your answer is no, you aren’t alone. Marketing, sales and customer service representatives often have their own agendas and methods for attracting and retaining customers. Although teams are separated into different departments for functional reasons, they share common goals – to identify, attract and retain customers. All too often these three teams become focused on…